What we tell people on the phone, written down. How to choose between the systems, what the specifications actually mean, and what to send us so a quotation is right the first time.

Most enquiries we get ask for the wrong one first. The two systems look like alternatives on a quotation and they are not.

It is the one specification that changes how the room feels, and the one most quotations do not mention.

Same shelter, same span, same material family. What separates them is the line the roof draws against your house.

Every deck we have been called out to fix failed underneath, not on top.

Both are sold as the thing that replaces timber. They replace different parts of it.

Most of the back and forth on a quotation is us asking for something you could have sent in the first message.